FREQUENTLY ASKED QUESTIONS
Event planning can be complex and stressful, however hiring an event planner means placing your event in the hands of an expert. You can then relax, safe in the knowledge that all eventualities will be taken care of and your event will be designed, planned, prepared and staged with keen attention to detail and precision.
What are your areas of expertise?
With over 25 years of experience, we work from start to finish on both branded experiences and personal events. These range from product launches, conferences and company award evenings to celebratory birthdays, weddings, anniversary events and many more. We’ve worked across all business sectors and are happy to provide references and testimonials.
What services do you offer?
We offer a variety of comprehensive event management and consulting services. We’re able to find venues, organize catering, décor, accommodation, staffing, equipment and even hire speakers for corporate events. We offer a tailor made service to fit your requirements. Every event is unique and we can aid you through the whole process from beginning to end.
Emma Singh is an experienced and knowledgeable event specialist. Her and her team will continually liaise with venue management, suppliers and vendors to guarantee successfully coordinated events and satisfied customers.
Why do I need an event planner?
An experienced event planner saves you time and money. We will supply reputable suppliers and vendors, negotiate the best rates, discounts, terms and conditions on your behalf and co-ordinate all aspects of your event. Using an event planner takes away stress and worry, and gives you the peace of mind to enjoy your event.
For our Wedding Couples - A wedding planner is your planning guru. We are the most involved and active participant in planning your wedding. We focus on all the details of your wedding from venue scouting, booking your vendors, event style and design, floor plans, seating charts, wedding etiquette, negotiation, and the list can go on. We are your right-hand-person from the beginning of the planning process until the day after your wedding. If you have limited time to plan, if you’re not sure where to begin and what needs to be done, are concerned about budgeting, require creative direction or the idea of planning a wedding simply does not sound fun to you, hiring us is the right decision for you.
What is the difference between a venue coordinator and an event planner?
A venue coordinator will only take care of the logistics and details from a venue’s perspective whereas an event/wedding planner will manage all your logistics related to all of your event vendors. An event/wedding planner is looking out for your best interests and will be take care of all the fine details. A venue coordinator will only contact vendors if it directly relates to set up at the venue, whereas an event/wedding planner works closely with your vendors to ensure all the details tie-in together so that your day is executed flawlessly.
What’s the difference between event design and event planning?
Event design and event planning work hand in hand to deliver a successful event. Event design is about bringing your event to life with appropriate colours, themes, seating, etc., whereas event planning co-ordinates the logistic elements and budget management. ESC offers tailor made modern events. This means we incorporate both event design and event planning to create that perfect event.
What are your fees?
ESC EVENTS ARE UNIQUE AND CUSTOM, THEREFORE, OUR FEES ARE TAILORED TO SIZE AND MAGNITUDE OF THE EVENT.
We do not charge a percentage of your event budget as we believe this would be a conflict of interest. Our consistent and high-standard of service ensures that you get what you expect. We will be your partner in planning your event and with that you will expect understanding, experience, reliability, mindfulness and flexibility.
You can expect to receive objective advice from our team. We will listen to your wants and needs and will speak frankly about the suitability of vendors and items in order to meet your requirements. We will be mindful of your budget while maintaining great service and fair pricing. An open attitude and unparalleled customer service will keep you feeling calm and excited about the event that awaits you. You’ll never be charged more than we agree upon and there will be no hidden extras or surprises.
PLEASE CONTACT US FOR PRICING, PACKAGE OPTIONS AND TO BOOK YOUR COMPLIMENTARY CONSULTATION.
How do you keep budgets on track?
We are meticulous about keeping track of everything our clients need to spend money on. This is done by constant monitoring and updating your budget spreadsheets, knowing where your priorities are for spending and keeping aside a budget to cater for emergency contingencies.
Right from the start of planning, we can often help to ensure that the initial vendor selections like venue and photography are in line with vision and budget before it’s too late! Having a planner involved from the beginning can help to alleviate confusion and keep everything focused and on budget from the start.
Do you work with a specific team of vendors?
We do have a wide selection of preferred vendors that we regularly work with and are happy to recommend to you, but we are open to working with any vendors you may choose. Our preferred local partners share a similar work ethic and we have worked with these partners many times on various scales of projects ensuring the final result is spectacular. Allowing us to help you with those selections provides piece of mind knowing that you are choosing a team that works together to bring you the best event possible. Most of our preferred partners provide our clients with preferred specialty pricing.
Do you rent décor?
No, we are strictly an event management company. We work with an excellent group of local décor vendors that specialize in rentals from linens, chairs, dinnerware, furniture, props etc., and will accommodate all of your needs. We do have some ESC exclusive client rentals like tablescapes (vases, votives, table numbers) and various pieces likes pillows, carpets, ethnic props etc. to help with the finishing touches to truly make your ESC experience custom and complete!
What factors do you consider when selecting a venue?
We consider the size and capacity of venue needed for the number of guests, facilities provided, parking, technical needs, production plan, logistics and budget. We visit venues with our clients to check on the quality of the facilities and liaise with clients, keeping them informed of decisions made.
How early do we need to start planning an event?
Whilst this obviously depends on the size and nature of the event, we’d always advise you to start putting plans in place as early as possible. At certain times of year certain venues may need to be booked well in advance, as too with reputable suppliers and vendors. We advise working with an event planner as soon as you’re aware of an event to be planned. This gives us adequate time to factor in back up plans as well as leaving ample time to negotiate, plan and ensure everything’s in place for your big day.
Our ideal timeline would be 12-18 months before an event date but we are able to take on clients with shorter timeframes as well depending on our availability and bookings calendar.
I don’t live in Winnipeg; can we still meet?
Absolutely! Winnipeg is a destination for many of our corporate and wedding clients. If you live outside of Winnipeg or out of province/country, we can schedule meetings via Zoom/Teams instead. It’s great to connect face to face so we can gain a better sense of your needs and overall vision. We have been planning events throughout the pandemic both in person and virtually as restrictions have allowed.
Do you travel for events?
For sure! The ESC team is available worldwide. If we plan it, we’ll be there!
Can you cope with last minute changes of plan or emergency situations?
We have extensive experience in dealing with the unexpected. We build in contingency measures for all of our events and are constantly formulating plans to cope with emergency situations. Rest assured your event is always in the most capable hands.
What is your refund, postponement and cancellation policy?
We’re aware that sometimes things happen which are outside of your control. In the event of needing a refund, postponement for a cancelled event our service agreements outline these policies in detail. We believe it’s important that all parties are aware of their obligations and responsibilities. This goes a long way towards maintaining professionalism, enjoying healthy relationships with our loyal vendors and suppliers and ensuring our customers are always delighted with our service to them.
We’re always happy to answer any questions you may have and seek to put your mind at rest. Take a look through our website which showcases the events we’ve held, services we offer and testimonials we’ve received.
PLEASE CONTACT US FOR PRICING, PACKAGE OPTIONS, AND TO BOOK YOUR COMPLIMENTARY CONSULTATION